Q- How much is shipping?
A-We offer FREE SHIPPING WORLDWIDE!
Q- What currency are the prices do I see in the site?
A- All prices are in USD.
Q- I just placed an order, when will it ship?
A- We try our best to ship items as fast as we can. Please allow 2-3 days production time for your order to ship out, average shipping times are 7-15 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at email@example.com.
Q- Where is my order?
A- You can track your order using the tracking number sent to you via email.
Most orders worldwide will be received within 1-3 weeks of placing your order, depending on the product ordered. However, in some cases due to high demand, it may take a maximum of 4-8 weeks to receive your shipment(s).
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q - I've lost my tracking number. What can I do?
A: Simply contact us at firstname.lastname@example.org with your full name and mailing address, and we will resend your confirmation number.
Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number
Q- How can I cancel my order?
A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped.
Q - What is your return policy?
A: Items are returnable up to 30 days after purchase.
Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to email@example.com
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs at firstname.lastname@example.org! We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.